Quality Management System

Chrysalene M. Cunanan

Mobile Number
0917-454-1753/ 0999-414-4900
Office Number
625-7309/ 893-2212 Local 219
E-mail Address
Office Address

3rd Floor, Angeles City Hall, Pulung Maragul, Angeles City

Office and Responsibility (Functions)
It is the vision of the Quality Management System (QMS) Team to ensure the continual improvement of the computerized streamline process of business permit and license issuance and to maintain its ISO 9001:2008 certification through regular monitoring of and coordination with the offices involved in order to effectively provide quality public service to Angeles City Government clientele.
The QMS team works to satisfactorily meet the requirements for the effective implementation of the streamlined Business Permit and Licensing System on Business-One-Stop-Shop (BPLS on B.O.S.S.) in accordance with the provisions for continued ISO 9001:2008 certification.  
It is also the mission of the QMS Team to ensure the completion of all the project deliverables through close coordination with the offices involved and to propose and implement sound solutions to conflicts that may affect the implementation of the system in place.  
The QMS Team also resolves to keep detailed documentation of all activities and actions pertinent to the established streamlined system that maybe used as references for its continual development. 
Lastly, the QMS team serves as a bridge for all B.O.S.S. concerned offices to work in harmony to provide quality public service to the constituents of Angeles City.
Available Services
Contact Persons
Lily Rose D. Meneses


Angeles City Local Government - All content is Public Domain